NCFE Level 2 Diploma in Team Leading

NCFE Level 2 Diploma in Team Leading

Overview

NCFE Level 2 Diploma in Team Leading is aimed at current and prospective team leaders. This business diploma qualification covers the skills and knowledge needed to be a successful team leader, applicable to various contexts.

Aims and objectives of this qualification

The NCFE Level 2 Diploma qualification aims to:

  • Provide learners with the skills and knowledge required to successfully lead a team
  • Develop learners’ skills in communication, leadership, and personal performance management
  • Build learners’ knowledge of the principles of team leading, as well as their understanding of business

Delivery Methods

In order to cater to various learning styles, Britpathway provides various delivery methods including blended learning, online learning, distance learning, and in-class learning.

Learners are able to:

  • Access all course materials, including online modules and written assignments
  • Gain teacher support
  • Access Britpathway online portal (24/7 access to our user-friendly learning portal)
  • Acquire assignments briefing
  • Receive excellent quality of study notes
  • Obtain assignment marking and feedback
  • Access free online library
  • Gain fully accredited UK courses
  • Receive dedicated customer support via chat, telephone, and email (Monday to Friday)
  • Gain full support until the completion of the course

Accreditation

This qualification is accredited by NCFE / Cache Ofqual regulated awarding bodies.

Duration

This NCFE Level 2 Diploma is available in 2 duration modes:

  • 06 Months
  • 12 Months

Course Delivery

Online / Blended Learning

Entry Requirements

This diploma targets individuals aged 16 and above who are working in or looking to work in a team leading role or similar. Learners may find it helpful if they have already achieved a Level 1 qualification.

Module Structure

To earn NCFE Level 2 Diploma in Team Leading, learners must achieve a minimum of 40 credits:

Group A mandatory units

  • Unit 01 Manage personal performance and development (4 credits)
  • Unit 02 Communicate work-related information (4 credits)*
  • Unit 03 Lead and manage a team (5 credits)*
  • Unit 04 Principles of team leading (5 credits)
  • Unit 05 Understand business (4 credits)

Group B optional units

  • Unit 06 Develop working relationships with colleagues (3 credits)*
  • Unit 07 Principles of equality and diversity in the workplace (2 credits)
  • Unit 08 Promote equality, diversity and inclusion in the workplace (3 credits)
  • Unit 09 Manage team performance (4 credits)
  • Unit 10 Manage individuals’ performance (4 credits)
  • Unit 11 Chair and lead meetings (3 credits)
  • Unit 12 Manage conflict within a team (5 credits)
  • Unit 13 Procure products and/or services (5 credits)
  • Unit 14 Collaborate with other departments (3 credits)
  • Unit 15 Participate in a project (3 credits)
  • Unit 16 Encourage innovation (4 credits)
  • Unit 17 Contribute to meetings in a business environment (3 credits)

Group C optional units

  • Unit 18 Health and safety procedures in the workplace (2 credits)*
  • Unit 19 Store and retrieve information (4 credits)*
  • Unit 20 Handle mail (3 credits)*
  • Unit 21 Employee rights and responsibilities (2 credits)
  • Unit 22 Deliver customer service (5 credits)
  • Unit 23 Understand customers (2 credits)
  • Unit 24 Resolve customer service problems (5 credits)
  • Unit 25 Negotiate in a business environment (4 credits)
  • Unit 26 Develop a presentation (3 credits)
  • Unit 27 Deliver a presentation (3 credits)
  • Unit 28 Resolve customers’ complaints (4 credits)

Progression

Learners who achieve this qualification could progress to:

  • NCFE Level 3 Diploma in Management
  • NCFE Levels 2 and 3 in Business Administration
  • NCFE Levels 2 and 3 in Customer Service

This qualification is designed for team leaders across various sectors, recognizing their skills and competencies in the workplace and providing opportunities for career advancement in management and leadership.